Atlassian doubles down on automation with new capabilities for Confluence

Atlassian has introduced new automation capabilities for its Confluence collaborative workspace platform, permitting clients to arrange guidelines that streamline processes and take away the necessity for repetitive handbook work.Automation is one thing that Atlassian has been investing in for some time and that has now turn into a core a part of its platform, mentioned Erika Trautman, head of product for work administration at Atlassian. The corporate first rolled out new automation capabilities to its Jira platform in 2020, and Trautman mentioned it is not going to cease with Confluence: it plans to launch extra automation performance in different merchandise in future.“The worth proposition for Confluence is attention-grabbing and somewhat bit totally different than it’s for Jira, as a result of Confluence is the place the place your organization’s most essential property stay,” Trautman mentioned. “It’s the place information is shared and work advances.”As content material continues to proliferate inside organizations, it’s important that staff don’t need to waste time making an attempt to floor essential info or turn into distracted by pointless or deceptive noise, she mentioned.“There’s a gazillion little duties that simply really feel so unimportant and mundane and people don’t love to do them and due to this fact don’t do them,” Trautman mentioned. “Automation [allows you to] give attention to what issues most.”The brand new automation capabilities for Confluence are powered by the Atlassian platform, activated by triggers, circumstances, and actions constructed into guidelines that may be personalized to suit particular buyer wants. Confluence’s new library of preconfigured guidelines permits customers to automate widespread content material administration and lifecycle duties, offering admins with the choice to pick preconfigured rule templates or use the low-code/no-code rule builder to create their very own customized automation from area settings or world settings.The templates provided by Confluence are:
Add particular labels when a web page is revealed by a sure writer
Archive inactive pages
Publish new assembly notes
Notify folks about outdated content material
Substitute a label on all pages
Publish the identical set of pages when a brand new area is created
Remind teammates about incomplete duties
Trautman mentioned that if there are “actually widespread use circumstances” that Atlassian sees effervescent up, it is going to add these to the to the library. She additionally defined that this preliminary set of preconfigured guidelines is designed to permit clients to simply get their ft moist and to know the way it works.“Then you possibly can configure your individual primarily based on no matter your organization, or your group, wants,” she mentioned.All the brand new automation capabilities will go stay on January 25 for Confluence Cloud Premium and Enterprise clients.Atlassian provides automation to each in-house and third-party appsIn addition to launching new automation capabilities in Confluence, Atlassian has additionally introduced it’s deepening connections between Jira and devops toolchains and evolving assist and incident operations with fashionable service automation. By including extra connections between Jira and devops toolchains, developer groups can automate throughout the devops toolchain with native connections between Jira, Confluence, and launch administration instruments, in addition to bi-directional actions between Jira and Git instruments.Moreover, the brand new automation performance in Jira Service Administration accelerates incident response, liberates improvement groups from operational blockers, and permits enterprise groups to ship improved service experiences, the corporate mentioned.Meaning IT operations groups will now be capable of automate handbook duties and run actions in AWS, whereas expanded connections between CI/CD instruments to Jira Service Administration will assist to automate the creation of change requests. Customers will even have entry to a low-code/no-code type builder linked to Property objects for enterprise groups.As for what’s on the horizon for Atlassian, Trautman mentioned we are able to anticipate to listen to about extra than simply automation over the subsequent 12 months: a core theme for the corporate shall be lowering the friction in connecting apps and taking the heavy lifting away from customers. “Sure, you’ll hear about automation, but in addition about analytics and the best way to achieve a greater understanding round what’s occurring together with your information, and the way we are able to make higher connections in order that the friction between the apps you utilize doesn’t get in your manner,” Trautman mentioned.

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