Microsoft has provided a workaround of kinds for Home windows 10 and 11 customers who’ve seen their Begin menu is instantly unresponsive and that some functions will not open or work appropriately.
In contrast to earlier complications with the Begin menu and related options, the most recent issues usually are not attributable to unhealthy working system patches however presumably by damaged updates for third-party functions that depend on Microsoft Workplace, in accordance with the IT large.
Extra particularly, some third-party apps, following an replace or not, seem to set off a number of bugs when interfacing with Redmond’s software program, disrupting folks’s desktop productiveness.
Microsoft is pointing the finger of blame within the basic course of app makers; not less than one third-party developer is blaming a programming flaw within the mega-corp’s code.
“Affected Home windows gadgets might need broken registry keys or knowledge which could have an effect on apps utilizing Microsoft Workplace APIs to combine with Home windows, Microsoft Workplace, or Microsoft Outlook or Outlook Calendar,” Microsoft provided on its Home windows Well being Dashboard.
On the coronary heart of the difficulty, customers not solely discover the Begin menu unresponsive, however Home windows Search and Common Home windows Platform (UWP) apps do not work correctly both. This impacts Home windows 11 variations 22H2 and 21H2 and Home windows 10 variations 22H2, 21H2, and 20H2.
As a workaround, kinda, Microsoft recommends customers uninstall misbehaving apps that combine with Home windows, Workplace, Outlook, or Outlook calendar, and in addition test for updates to affected software program or steering from builders of these apps.
Specifically, the tech goliath pointed to ClickShare, an app that’s used to wirelessly share the display screen of a laptop computer or cell machine by way of a gathering or workplace room’s audiovisual system. Customers will run into issues “when a 3rd social gathering course of comparable to ClickShare makes use of Workplace APIs on a pc the place Workplace is deployed by utilizing Workplace ClickToRun,” Redmond wrote in a help file.
In response to Barco, ClickShare’s maker, when the app begins to learn the Outlook Calendar, the Begin menu could ignore mouse clicks, the Home windows key could not work, and the desktop Search characteristic could ignore mouse clicks on the Search button in addition to the Home windows+S key.
As well as, Outlook or OneDrive can now not join or sync.
“Extra investigation has proven that the ClickShare App triggers a bug within the Microsoft Workplace API (MAPI)” that removes utility packages’ permissions from a specific Registry entry, Barco wrote by itself help web page.
The biz stated customers ought to make sure the ClickShare app is up to date to model 4.27.2 or increased, and that Calendar integration within the app is disabled.
ClickShare App triggers a bug within the Microsoft Workplace API
Barco additionally directed customers to Microsoft’s pages addressing the difficulty.
Microsoft stated it was investigating the weirdness and is anticipated to ship some type of answer.
The expertise titan has run into a number of snags with its working system in latest weeks. Its Defender for Endpoint this month went awry, eradicating icons and utility shortcuts from the Home windows 10 and 11 desktop, Taskbar, and Begin menu.
Days later, Microsoft reported that customers operating the most recent variations of Home windows 11 had been dropping some Workplace apps after operating System Restore. There additionally had been issues with such instruments as Notepad, Paint, Cortana, and Terminal.
The mega-corp provided some workarounds for these points. ®