On Name On-Name, The Register’s weekly column wherein we share readers’ tales of tech assist trauma, normally opens with a brief reverie in regards to the approaching weekend.
This week we’re simply going to launch straight into an enthusiastic “TGIF” – the abbreviation for Thank God It is Friday – for causes that can turn into obvious after we introduce you to a reader who we’ll Regomize as “Hal”.
“I had simply gotten a job in Florida working as an in-house on-site tech assist rep,” Hal instructed On-Name.
It wasn’t a cheerful job. “Individuals actually didn’t like tech assist as a result of they had been a bit snobbish and off-putting.” Properly, that’ll do it.
When Hal turned as much as remedy customers’ issues he tried to alter their perspective by cheerfully telling them “Don’t fret about it, simply blame it on Sue.”
“To me, Sue stood for Silly UsEr,” Hal instructed On-Name. And whereas that was not a sort factor to say, customers appeared to love it – so Hal saved on referring to Sue because the supply of each tech SNAFU.
Months later, the division wherein Hal labored appointed a brand new boss.
Her title was Susan. However she most well-liked to go by Sue. Which was tremendous for her, however a most unlucky coincidence for Hal.
Sue wished to fulfill Hal and have him clarify “who the hell this Sue particular person was and why she was breaking computer systems all throughout the community.”
Hal could not see a manner out of explaining the acronym he’d popularized.
That didn’t go effectively.
“She was not proud of this. Actually she was pissed. My job lasted precisely one other two weeks earlier than I used to be summarily dismissed.”
Which is how a PEBCACK – a Drawback Current Between Chair and Keyboard – turned a CLE – a Profession-Limiting Occasion.
Has an acronym-related SNAFU left your profession FUBAR? In that case, click on right here to ship your story to On-Name. Do not be shy, individuals: the On-Name mailbag may use a few additional entries. ®