Addigy promises a fix for Apple devices stuck on OSUpdateScan

Enterprise admins dealing with fleets of Macs take observe: there is a new safety administration instrument from Apple system administration agency Addigy.The MDM Watchdog Utility screens the MDM framework on units and robotically forces software program patches to be put in if they don’t seem to be already in place. That is designed to assist clear up a selected drawback by which some (not all) managed Macs don’t correctly set up Apple’s Speedy Safety Response updates.When safety isn’tIn in the present day’s fast-moving risk atmosphere, Apple has launched Speedy Safety Response (RSR) as a key entrance line in opposition to new threats. The protection is meant to be distributed and put in throughout Apple’s platforms as swiftly as doable as soon as new threats are recognized. The concept is that by expediting distribution and making set up a faster course of, it is going to be simpler to keep up safety throughout Mac fleets. That’s vital as the dimensions of Apple deployments grows and enterprises transfer to help worker selection.However that protection is clearly much less helpful when managed Macs fail to correctly set up them.Citing its personal analysis, Addigy claims as many as 25% of macOS units in managed environments might be affected by the difficulty. Fairly than upgrading their defenses, they continue to be in a “caught state” after an replace is pushed, and the replace is rarely applied.Time makes fools of us allTo make issues worse, the corporate claims, there isn’t any approach for IT departments to know which machines aren’t implementing RSR updates with out manually inspecting them. And, in fact, it suggests different MDM capabilities may also be stalled. That’s not good. “MDM Watchdog screens the MDM framework on units and robotically remediates these by which the situation was discovered,” Addigy stated.To attain this, the instrument robotically screens units to make sure they’re in a wholesome state and speaking correctly in order that they act on directions despatched by IT admins (similar to when making use of an emergency safety patch just like the RSR replace). What’s the underlying drawback?Offering a little bit extra perception into the character of the flaw, Addigy claims the updates aren’t being applied as a result of in some circumstances the MDM shopper binary “will get caught after executing the OSUpdateScan command” and stops speaking with the Apple MDM Framework. When that occurs, later MDM actions might not be acted on or could also be delayed.”The caught state situation we found inside our prospects’ environments impacts one out of each 4 units, so the impression to macOS environments in any enterprise is probably going the identical,” Addigy CEO Jason Dettbarn stated in a assertion. “We’re dedicated to protecting our prospects’ macOS units safe. The MDM Watchdog utility is a vital instrument to make sure all of our prospects’ units are robotically up to date with the newest RSR and each future replace.”The instrument is out there now to Addigy purchasers and will probably be launched as a utility for Macs utilizing different MDM providers in future, the corporate stated. In the meantime, Addigy recommends IT staffers confirm that Macs of their fleet have put in the replace.Optimistically, it appears probably that Apple itself will discover a platform-based answer to this drawback, in all probability involving tweaks to the OSUpdateScan APIs it gives to system administration distributors to be able to enhance course of reliability. Please comply with me on Twitter, or be part of me within the AppleHolic’s bar & grill and secur teams on MeWe.

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