As foodpanda recently celebrates a decade of deliveries, the company is continues to dedicate itself to offering convenient, reliable and affordable on-demand delivery services.
It announced today (August 1) that it has expanded pandago as a consumer-to-consumer (C2C) service so all users can now enjoy 24/7 parcel deliveries in under 60 minutes, relying on foodpanda’s rider fleet.
Singapore is the first market to launch this service to consumers.
pandago was initially launched in September 2020 for businesses as a logistics-as-a-service (LaaS) solution with no onboarding fee or commission fees. This was to aid in businesses’ management of their delivery costs by offering a cheaper alternative.
With foodpanda aiming to strengthen its logistics infrastructure, pandago was thus extended to all customers. This comes after a recent partnership with logistics service provider J&T Express to offer next-day deliveries for foodpanda shops.
foodpanda delivery rider / Image credit: foodpanda
Delivery is so central to people’s lives now — beyond ordering from our thousands of restaurant and merchant partners, we understand that there are instances where people want to deliver other things, including urgent items like medications or documents. With pandago, customers can now rely on our extensive fleet of riders at any time of the day to deliver their parcels at attractive prices.– Vijesh Yoganathan, Head of pandago at foodpanda Singapore
What users can expect
To access pandago, users have to first update their foodpanda app to the latest version. They can then request for a foodpanda rider to deliver their items whenever and wherever.
pandago on foodpanda app / Image credit: Foodpanda
Delivery fees start at a base fee, with additional per kilometre distance-based fees. Items that can be delivered include perishables, essential documents and even surprise gifts.
Customers will also be able to easily track their deliveries with a real-time tracking function that provides updates on delivery status.
With pandago, users’ concerns over time-sensitive deliveries are a thing of the past, since it can deliver items within a short amount of time, even during odd hours. As such, users no longer have to worry about long parcel deliveries, for their urgent deliveries can be done for them with just a simple tap on the app.
Featured image credit: foodpanda